Privacy Policy
Ophelia James: Medical Aesthetics (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
Information We Collect
We may collect personal information when you:
• Book an appointment through our online booking system
• Fill out a contact form or request information
• Subscribe to updates or newsletters
• Communicate with us via email, phone, or website forms
• Use our website
Information collected may include:
• Name
• Email address
• Phone number
• Appointment information
• Health information required for treatment or consultation
• Technical information such as IP address, browser type, and website usage data
Health information collected during consultations or treatment is handled in accordance with applicable healthcare privacy laws.
How We Use Your Information
Your information may be used to:
• Schedule and manage appointments
• Provide medical aesthetic services and consultations
• Communicate with you about treatments or appointments
• Improve our website and services
• Send relevant updates or clinic information (if you opt in)
We only collect information necessary to provide our services.
Third-Party Services
Our website may use trusted third-party platforms to deliver services, including:
• Jane App for appointment booking and patient records
• Website hosting services
• Analytics tools that help us understand website traffic
These providers may collect information as required to provide their services and maintain their own privacy policies.
Cookies & Website Analytics
Our website may use cookies or analytics tools to:
• Understand how visitors use our website
• Improve website performance
• Enhance user experience
You may disable cookies through your browser settings.
Protecting Your Information
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to:
• Access personal information we hold about you
• Correct inaccurate information
• Request removal of non-medical data where permitted by law
Medical records may be retained as required by healthcare regulations.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Ophelia James: Medical Aesthetics
5115 54 Ave
Consort, AB T0C 1B0
Canada